Roche case study

A bespoke NHS Navigation and Value-based partnership education programme was created for Roche to help them operate in alignment with Trusts and add value to the whole system of value-based care

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Client

Roche has grown into one of the world’s largest biotech companies, as well as a leading provider of in-vitro diagnostics and a global supplier of transformative innovative solutions across major disease areas.

Challenge

Following a restructure, newly appointed Disease Level Partners (DLP) are being asked to engage with a wider group of customers and stakeholders and strive to add value to the healthcare system beyond treatment-solutions. Their senior training team asked the commercial education team to support them operate in alignment with Trusts and add value to the whole system of value-based care. Delegates co-created their learning objectives for the programme:

Solution

A new bespoke NHS Navigation and Value-based partnership education programme was created. Delegates received an in-depth exploration of:

Outcome

Insights from this programme are now used to inform conversations at both clinical and non-clinical levels, and enable closer relationships across a broader range of stakeholders. This will add value to both organisations, galvanise commitments and new levels of partnership working. Delegates discussed and committed to a plan showing how this information can be used in their locality and are enabled to build on their new knowledge and skills on collaboration and partnership working in their day to day roles. Delegates are now confident of the NHS priorities and drivers, ensuring consistent baseline knowledge that can be applied locally. In addition, delegates understood:

With their knowledge of how national level priorities aligned to Trust level priorities and how national priorities and strategy is interpreted at Trust level, delegates are more confident in having valuable conversations with wider stakeholders and exploring ways in which they can add value beyond their treatments. The DLP team are now well placed to seek alignment when engaging with wider stakeholders.

Delegate feedback scores

NHS priorities and drivers

4.5/5.0

Principles of partnership working

4.8/5.0

‘A day in the life of’ discussion, Deputy General Manager

4.9/5.0

Testimonials

I liked the use of the jam board

It built well throughout the morning. Some nice to know elements in amongst, but great insights that I can take when engaging with my local Trusts

The session was very engaging and informative and provided a great insight into the NHS beyond just medicines or medical interventions, while helping us to understand the complexities around all the different metrics that you are measured on and need to juggle

Contact

Adam Crowe (B.A.Hons, ACIM, ABPI)
Business Development Manager
+44 (0)20 7188 7352
+44 (0)7769 300666
Email Adam at [email protected]